Exclusive Asset Management Firm Echelon Luxury Properties Announces Appointment of Head of Customer Experience
SANTA ROSA BEACH, FL, November 1, 2021 / PRNewswire / – Echelon Luxury Properties, a high-end asset management company providing boutique services for high-end vacation rentals, today announced the appointment of Amanda kelly as responsible for customer experience. The appointment will further strengthen existing teams and allow the company to introduce new elite, but comparable, hotel elements into the luxury vacation rental industry.
Amanda brings over 15 years of hospitality experience innovating and strategically improving all Front Office operations, which has allowed her to continually exceed customer, employee and finance expectations.
Prior to joining Echelon Luxury Properties, Amanda was Assistant Room Manager for The Ritz-Carlton Hotel Company. Throughout her tenure, she had the pleasure of leading operational teams in New Orleans, Biscayne Key, Rancho Mirage and Washington DC His commitment to excellence and continuous improvement has enabled him to help the St. Regis teams, Bal harbor as well as the Ritz-Carlton hotels in Atlanta, Bachelor Gulch and Sarasota.
âLuxury accommodation is nothing new in the vacation rental industry, especially in our Northwest Florida Marlet. What is new and deeply refreshing is Echelon’s leap forward in setting a precedent for exemplary service. With the selection of Amanda kelly, we can take advantage of his experience in the luxury hotel industry to further improve our training programs and our organized offerings. We are delighted to welcome Amanda to our team and look forward to raising the bar and improving our owner and guest experience, âsaid the Founder and CEO. Sam cobb.
âI can’t imagine a more exciting time to join Echelon Luxury Properties. As more and more people opt for luxury vacation rentals over hotels, I am excited to work with Sam and the Echelon team to establish a bespoke training program that will further elevate our offerings. for customers and owners, âAmanda said.
About Echelon Luxury Properties
Directed by Sam cobb, Echelon Luxury Properties was established in 2021. The local company represents some of the Northwest Florida the most beautiful holiday homes in Destiny To Rosemary Beach and all the world class 30A ranges in between. With over 50 combined years of experience in property management, finance, luxury real estate development and leadership, Echelon’s âElevate the Experienceâ philosophy brings a new and never-before-taken approach to asset management. Echelon’s head office is located at Miramar Beach, Florida.
For more information visit EchelonLuxuryProperties.com.
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SOURCE Echelon Luxury properties